In the light of our services, we record personal data from customers, participants and visitors to our website(s) Playbay is responsible for the storage and processing of this personal data. Please read this privacy policy carefully. Playbay is very involved in protecting the privacy of its customers and visitors to its websites. Personal data are therefore carefully stored, processed and secured by us. Playbay fully respects all obligations arising from the General Data Protection Regulation (Regulation (EU) 2016/679) and other privacy legislation. Playbay is located at Hurksestraat 64, 5652 AL Eindhoven The Netherlands and registered under VAT NL853590977B01.
When visiting our website(s) or when registering for participation in one of our promotional campaigns, a (mobile) service or a newsletter or if you are already a participant of our service, we register your personal details only after you have given a specific and informed consent thereto by means of a clear affirmative opt-in.
The personal data that we store and process are:
We use this data for the following purposes:
Your e-mail address can be used to inform you (better) about different types of offers, prices, savings and group discounts. Your e-mail address can sometimes also be used to inform you about different types of campaigns and offers from other companies. Such companies have been carefully selected in advance.
Your (mobile) telephone number can be used to initiate and offer you certain services and to conclude and execute agreements. If you have indicated that you are interested, we can also use your mobile phone number to communicate with you and keep you informed about (new) products and services.
Cookies are used on our website. Cookies are also placed via third parties that are enabled by us. We also place functional cookies which ensure a well-functioning website. We use cookies for the following purposes:
We will retain your personal data for as long as we need it in order to fulfill our purposes as set out in this Privacy Policy or in order to comply with the law.
You are always entitled to check / inspect the personal data that we keep from you. If this information could be incorrect, you can help us correct it. You also have the right to ask us to delete your personal data or to make your personal data available to you on a data carrier. Requests for this are always honored. You can exercise these rights by sending an email to the contact address on the site accompanied by a scanned copy of your passport and a recent utility bill mentioning your name and address. All documents provided will be destroyed after we have processed your request. In order to request a copy of the data, please email dpo@goplaybay.com
If you no longer wish to receive information / e-mails from productsupport@goplaybay.com you can unsubscribe at any time by clicking on the link in the message you receive on your mobile phone and / or by clicking on the link in the e-mail you have received. As a result, you no longer receive information that you may be interested in. You can simply block the use by us and the provision of your personal data to our sister companies, sponsors and partners by Playbay to inform in this respect by sending an email to dpo@goplaybay.com
Based on the nature of our services and the confidence that people must have in Playbay, we take all appropriate technical and organizational measures to ensure that the processing of personal data takes place in accordance with the General Data Protection Regulation (Regulation (EU) 2016/679).
On this site you will see a number of hyperlinks to other websites. We can not be held responsible for the data management activities of these organizations.
Of course we are happy to help you if you have complaints about the processing of your personal data. Under the Privacy Act you also have the right to file a complaint with the Information Commissioer’s Office against these processing of personal data. You can thereto contact the Information Commissioer’s Office.
We reserve the right to amend and amend our privacy statement. If you have a question, please contact us via productsupport@goplaybay.com or Hurksestraat 64, 5652 AL Eindhoven The Netherlands. We will respond to you to discuss any concerns within 2 working days of receipt of your e-mail, call or correspondence.